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Bitbucket

Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.

View and edit your Bitbucket issues when interacting with related Deskpro tickets.

Link issues to tickets: Once linked you can view them side by side to give you more information from Bitbucket while interacting with your customers.

View issue details: Get an in-depth view of any of the issues in repositories you are an admin, contributor, member, or owner in.

Edit issues: Change key information on the issues immediately as the situation changes to keep them up to date.

Add comments: Supplement issues with information gained from customers or ask questions to developers on their issues.

Database Authentication

Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.

Scratchpad

Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.

Shopify

Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.

ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries.