
Internal Helpdesk Software
Customer Support Software
Deskpro's customer support service helps thousands of teams like yours provide personalized support, build meaningful relationships, enhance satisfaction, and drive business success.
Provide exceptional support with a powerful omnichannel helpdesk. Let users contact you from any channel and manage every interaction in one intuitive interface.
Seamlessly move between workspaces with simple transitions across multiple helpdesks.
Verify users and instantly get a holistic view of who you’re talking to with our in-built CRM.
Capture every message across all support touchpoints in your centralized helpdesk.
Give your team more ways to engage so they can resolve problems faster.
Save time and reduce support costs with automation tools that boost productivity.
Complex Workflow Automations
Boost ticket resolution with global and personal automations that increase productivity.
Automations
Configure global automations to reduce manual tasks, save agent time, and exceed customer expectations.
Productivity Tools
Arm customer service agents with effective automation tools to boost their support capabilities.
self-service support
Let customers conveniently self-serve information from a 24/7 accessible Help Center and Knowledgebase.
Deskpro helps you create, publish and manage all your support content from one place.
Provide support across different brands, products, services or audiences with unique user-facing Help Centers you manage within Deskpro.
customer relationship management
Give customer support teams context with Deskpro's in-built CRM to help them provide the best support. Plus, you can integrate it with your own external CRM system.
Custom fields let you add extra information to customer records. You can customize what data you want to show and see their previous interactions with your helpdesk.
Analyze every action and understand how happy your customers are in real time.
Agent collaboration tools
Team up to resolve customer issues effectively and improve customer satisfaction with a helpdesk that simplifies collaboration.
Fully-featured customer service software
Deskpro’s support helpdesk provides maximum functionality and is full of customizable components to help you create customer support experiences resulting in enhanced customer satisfaction.
FAQs
Internal Helpdesk Software
Self-Service Support Software
Sales & CRM Software