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We're proud that the world's leading organizations rely on our helpdesk software for outstanding customer service and support.
We heavily vetted several applications, including Zendesk, and found Deskpro was the right choice to support our multi-branding needs.Matt Goldfarb Executive Director of Support
We’re a cutting-edge university, so we want the systems we use to reflect our innovative values.Kimberly Byrd Director of Academic and Computing Support
After using Deskpro for over six years, we're really happy. The software is constantly being updated with new, useful features.Gareth Edey Technology & Support Manager
98%
Client retention rate
20x
Improvement on average resolution
80%
15 minute SLA success rate
Great product, awesome and affordable. Implementation was quick and easy to implement.Steve Lam Hang Technical Support Manager
All Case Studies
Hospitality
Cairn make customer service complimentary
Education
Brown supports expanding minds with Deskpro
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Healthcare
Arkansas Urology provides internal support with Deskpro
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Advertising & Marketing
BI Worldwide relies on Deskpro to fulfil its global clients' needs
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Financial Services
The Progressive Building Society highly customized helpdesk
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Telecommunications
Atlantech keeps its customers connected with Deskpro On-Premise
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Web Hosting
Ganesh Hosting wanted helpdesk software it could tailor to its needs
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Logistics
eShipping scaled its logistic efforts with a flexible helpdesk
Gambling
Tain wanted a provider that continues to support On-Premise software
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Healthcare
Scribetech keeps client data secure with compliant software
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Social Services
ESWA serves its local elder community using Deskpro
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Printing Services
Emprint provides seamless support for its clients and employees
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Healthcare
Proscan Imaging seamlessly supports patients and staff
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Telecommunications
Roadpost scales its tech support with effective helpdesk software
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Car Rental Agency
Flexible Autos stepped its support up a gear with helpdesk software
Education
NMIT supports its student community with a robust platform
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Advertising
ASI supports multiple brands on its efficient and stable helpdesk
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Education
SOU wanted an On-Premise helpdesk to support its community
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Hospitality
Vienna House provides first-class support for its hotels with Deskpro
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IT Security
IT Guard unified its support capabilities with a robust helpdesk
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Healthcare
Specialist Pharmacy boosted its support with Deskpro
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Education
Penn took support to the next level with Deskpro
Medical Finance
MBPros handles billing for medical practices across the US
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Education
UPenn provides cutting-edge tech support to students with Deskpro
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Software Development
Mariner Software needed a platform to efficiently solve inquiries
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Healthcare
NHS NOE CPC needed a responsive helpdesk
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Software Development
Bottega52 supports clients that use its cloud software using Deskpro
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Marketing
Amplifi uses Deskpro to give a voice to its non-profit clients
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Healthcare
Laboratory Testing Inc unified its internal support with Deskpro's software
Software Development
Typeqast supports its clients' software with ease
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IT Consultancy
BOpartner needed to organize its customer support requests
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Education
Dominican University boosted its resolution times with Deskpro
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IT Consulting
C>Ways expanded its support capabilities with Deskpro
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Software Development
Zermelo supports educators with its scheduling software
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Recruitment & Employment Agency
Randstad streamlined recruitment processes with support software
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IT Consultancy
VAIRKKO relies on Deskpro to simplify its workflows
Fulfilment & Logistics
3pAll fulfils its customers' expectations with multi-branded support
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Education
St Wilfrid's uses Deskpro to support its school community with ease
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Non-Profit
Les Scouts manages its members with efficiency boosting software
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IT Consultancy
Impelsys effortlessly supports multiple brands from one helpdesk
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Travel & Tourism
Frosch boosted customer care with efficient software
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Medical Insurance
IMECE Destek scaled its support with helpdesk software
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Technology
Airbus chose a helpdesk that's out of this world
Network Security
Opticom chose On-Premise software that instantly boosts support
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Healthcare
NOMS Healthcare support physician's across Ohio with ease
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Non-Profit
How Aurora MHR provide exception internal support with Deskpro
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Human Resources
Launchpad improved its recruitment processes with Deskpro
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Technology
Creative Networks wanted an alternative On-Premise helpdesk
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Human Resources Services
Aon Norway wanted a more productive customer service system
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Government Agency
Federal Public Defender Office boosted its support with Deskpro
