Deskpro Training
Become helpdesk experts with in-depth training
Create your team of Deskpro power agents with our comprehensive training sessions to suit your organizational needs.
Get your helpdesk up and running in no time with knowledgeable and confident Deskpro Agents, Admins, and Report Admins.
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Maximize your helpdesk's potential
If you need in-depth training on how to boost the power of your helpdesk or just a refresh on specific features, we’ve got you covered.
We offer a range of impactful training services including intensive webinars, onboarding plans, on-site training days, and an Agent certification exam. All our training is customized to meet your specific objectives.
What types of training do we offer?
We offer a wide range of training types to provide a variety of methods to suit your team and your learning styles.
Who is training for?
Get your entire team up to speed
Whether you are switching from your current helpdesk to Deskpro or you have new team members, training can help accelerate the learning curve.
Choose training for each of your team members
Choose from a range of different training types and methods, so that whatever roles your employees have in the helpdesk, they can be assisted by our experts.
24/7 Self-Service Access
Enhance knowledge with self-service material
Whether you are looking to set-up your helpdesk, learn about new features or brush up on your skills, Deskpro has documentation for every role across our guides and knowledgebase articles.
OTHER TRAINING SERVICES
Ensure agents are proficient in Deskpro
Want to ensure your agents can use the whole interface efficiently and effectively? Other options alongside training include: