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Asana

Asana is a collaborative, work management platform. That helps teams of any size work more efficiently so you can deliver quality work, faster.

View your Asana tasks linked with Deskpro tickets to streamline communication with users.

Link tasks to tickets: Linking tasks to tickets in the app lets agents easily view information from Asana while interacting with users making communication more efficient.

View task details: View the properties of your Asana tasks to keep yourself with any changes that have been made to them

Edit tasks: Edit the properties on your tasks, useful for when you have received new useful information from your ticket

Add comments: Add additional information to tasks in the comments

Database Authentication

Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.

Scratchpad

Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.

Shopify

Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.

Bitbucket

Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.