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Clickatell
Send automatic SMS with the Clickatell helpdesk integration for Deskpro. Benefit from simple and easy SMS alerts to keep your teams in the know on urgent issues.
Clickatell provides reliable messaging, even in low-signal areas, and lets agents know about urgent tickets, wherever they are.
Seamlessly integrates with Deskpro's automations, and defines when alerts get sent with Deskpro's triggers, SLAs, and escalations. You can set precise conditions so alerts are only sent when and where they're needed. Take into account ticket properties and helpdesk working hours. Text an individual agent or a whole team.
Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.
Bitbucket
Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.