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Enable users to login with social media credentials with the Facebook helpdesk integration for Deskpro by adding a Facebook sign in to your self-service Help Center.
With Facebook authentication users can sign in with one click using the account they already have, you could require all users to login with a Facebook account. Or simply offer it as a Deskpro account alternative, alongside any of the other 20 supported authentication methods. You can employ these sources for users, agents or both.
Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.
Bitbucket
Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.