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Github
Our Github integration lets you connect issues to tickets and view them from inside the Deskpro interface, simplifying project management for your development teams.
Provide a clear understanding of your development with powerful issue-tracking tools; linking your issues to tickets in the agent interface enables seamless tracking.
Deskpro's Github integration makes your project management simple:
- Create Github issues: Use the app to create Github issues from Deskpro tickets without having to leave the helpdesk.
- Link issues to tickets: Link tickets to issues in Github so your agents can easily view more information while interacting with the user, making communication more effective.
- View linked issues: View lists of your linked Github issues from the Deskpro app, making it easy for your agents to track issues.
Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.
Bitbucket
Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.