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JSON Web Token

Log users in to Deskpro with your own code. With our JWT authentication helpdesk integration, it’s easy to log verified users in to Deskpro.

Authenticate helpdesk users from your own web service using the JSON Web Token integration for Deskpro. JWT lets you securely verify that a user or agent should be logged in.

Once you've implemented JSON Web Token, just install the free Deskpro JWT app and complete the setup. JWT can replace the standard Deskpro account system, or work alongside any of the 20+ supported authentication systems.

Database Authentication

Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.

Scratchpad

Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.

Shopify

Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.

Bitbucket

Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.