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SimpleMDM

SimpleMDM is a mobile device management solution designed to help businesses automate and manage tasks across Apple devices.

With SimpleMDM, view your enrolled Apple mobile devices while interacting with tickets to make management and support easier.

Link devices to users to tickets: Linking devices to users in the app lets agents easily view information from SimpleMDM about your user's device while interacting with them, making communication more efficient.

View device details: After a device has been linked view up-to-date data on it across dozens of fields without having to leave Deskpro.

Database Authentication

Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.

Scratchpad

Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.

Shopify

Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.

Bitbucket

Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.