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YouTrack

Make tracking bugs and managing projects simple with a seamless YouTrack integration.

YouTrack lets you track project progress in an agile workflow environment. With Deskpro's YouTrack integration, you can ensure Agents are aware of your development and projects with visibility of issues.

The YouTrack integration will let you:

  • View YouTrack information from the helpdesk
  • Create and Edit your YouTrack issues from a ticket
  • Access details about issues stored in your YouTrack account

Database Authentication

Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.

Scratchpad

Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.

Shopify

Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.

Bitbucket

Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.